Along with the severe health and humanitarian crisis caused by the pandemic, executives around the world face enormous business challenges: the collapse of customer demand, significant regulatory modifications, supply chain interruptions, unemployment, economic recession, and increased uncertainty. And like the health and humanitarian sides of the crisis, the business side has been lunged into new ways of making decisions, in strategy, operating model, people and technology. Maximus Directors are joined by Amir Haramaty, Chief Commercial Officer at SparkBeyond,and Emma Hogan, Secretary of NSW Department of Customer Service, and to talk to the differentiators of 21st century leadership and the job to be done this year.
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