What We Think

The Olympics, the World Cup, or a record-breaking financial quarter – these are benchmarks that, at first glance, can appear insurmountable. Yet, history is filled with instances where athletes and businesses have defied the odds. The common thread is the relentless pursuit of what others deem impossible. This requires a deep-seated belief in one's capabilities and a structured approach to breaking down colossal challenges into manageable steps.

Maximus

Late last year, we challenged a room full of leaders to “Imagine a better world…think of a better story…” as we welcomed to the stage cinematic legend James Cameron in a candid interview on the relentless curiosity and deep-seated purpose that led him to take on some of the world’s most ambitious projects.

Discover how leaders can unlock the power of purposeful leadership using the fundamental ingredients of listening, storytelling and self-awareness to navigate the ongoing velocity of change.

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Exploring insights from Maximus Next Gen Immersions on the future of leadership, including global perspectives from workforce futurist Gary Bolles, an Intergenerational Panel and Gen Z's from across the world.

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Explore insights from the speakers at World Business Forum Sydney 2023 and from our exclusive live interview with award winning film director James Cameron who offered true inspiration to the Maximus network.

Never before has the power of ‘intergenerational leadership’ to harness the collective strengths of teams been as crucial or as challenging as we seek to steward those who will take collective responsibility for our future.

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Unlocking AI Leadership: Brent Duffy of Maximus offers insights for leaders into embracing AI's potential, fostering curiosity, pausing for perspective and driving ethical AI transformation.

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Explore the trailblazing leadership approach of James Cameron, renowned for innovation, long-term vision, mastery, purpose-driven approach, and effective teamwork as he sets a progressive benchmark for leadership excellence.

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This exciting purpose-led partnership extends our commitment to raising awareness around protecting our planet and encouraging all corporates to play a role in supporting environmental conservation. 

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We are proud to announce our major sponsorship with the World Business Forum, who have been bringing global thought leaders to Australia for over a decade.

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Driven by a determination to find true purpose, Ronni Kahn founded OzHarvest in 2004 with the intent to rescue and redistribute the surplus 125 tonnes of food that Australia bins each week. Now Ronni Kahn inspires other leaders to do the same; connect their head and their heart to make a difference in their life.

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In this Livestream, Maximus Founder Vanessa Gavan and Senior Advisor Gerhard Vorster discuss how Executives, Senior Leaders, and HR Professionals can transform their leaders into Value Makers and supercharge performance.

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Vanessa Gavan, Co-founder and Managing Director of Maximus reflects on the unique traits and challenges of Gen Z and what it will take to shape a workplace fit for the future of work. Featured in The Australian by Helen Brent.

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Last week I was meeting with a CFO from a large management consulting firm, who in many ways embodies the best of the next generation of leaders. He wants to know what the future holds and get ahead of it. This conversation got me thinking about how start-ups and smaller businesses have an enviable position.

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Companies across the globe are currently grappling with how to make the hybrid work model work for their team. The question everyone is asking: “What should a working week look like?” From working two days from home and three in the office; to going entirely remote; or forcing everyone back to their desk full-time - it’s a jostle between what will benefit the bottom line and still make everyone happy.

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The Federal Budget offers us some important signals and opportunities for business leaders willing to ‘zoom out’ and gain a different perspective on how they lead through this next fiscal cycle.

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We hosted Gary A. Bolles, Chair of the Future of Work at Singularity university for two incredible days of collaboration and events in Sydney. Gary is a San Francisco-based writer, lecturer, consultant and entrepreneur focused on initiatives with impact, especially related to the future of work and learning.

Lift your view to the things that matter and you will realise that this year, there’s an even more fundamental consideration to ponder: there is a silent COVID reconciliation going on right now; one where people weigh up their inputs with your outputs. How you show up in this review and reward cycle matters more than ever before.

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Dr Simon Longstaff AO FCPA, of The Ethics Centre speaks to the importance of ethical leadership in our current context. Simon discusses the link between ethics and culture, encouraging us to realise our responsibility to create a culture of moral courage.

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The time to solve the conundrum of returning to the office is now. For many businesses, “what” you do hasn’t changed. It’s the “how” that needs work. Answering the “why” might just be your biggest chance at success.

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In part 1 of our livestream series, Sustainably Exceptional: The Psychology of Human Performance, James Chapman, dual Olympian and Clare Ferguson, former Australian Diamonds Captain and QLD Firebirds assistant coach, will explore the world of exceptional performance.

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Peter Coffee has ridden the Salesforce wave with his insights making him a world-renowned technologist, author, speaker and technical evangelist. Offering wide-ranging insights into how AI, big data, cloud computing and innovation practices transform industries and lives, Maximus spent a mind opening hour with him – we’ve captured our favourite insights here.

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Welcome to The Great Reframe where we leave crisis behind. We believe humans were made to flourish – not resign – and now is the time to unlock potential at scale. Join us as we explore innovative ways to unlock potential and positivity across your organisation and beyond. What will you unlock?

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This year, as distinct from any previous New Year, requires a radical rethink. Whilst I’m sure you have been in review and are already making some resolutions, it’s a different style of radical reframe that I am talking about. Despite everything going on around us, it’s time to boldly shift gears, to unlock potential with a new approach, to think differently and leave the current state of crisis behind.

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November 2021 marks 20 years since the founding of our firm. To celebrate this milestone, we commissioned a unique artwork by Indigenous artist Alison Simpson to represent the impact we have had with leaders illustrating how their impact ripples across organisations, communities and society more broadly. Alison explains the thinking behind her painting.

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Founding Maximus was Vanessa Gavan’s ‘unreasonable ambition’. Two decades on, she shares some of the wisdom she’s uncovered in herself and others as she and her team have helped leaders to discover their own purpose – and act on it.

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Brent Duffy, Joint Managing Director of Maximus shares his perspective on why leadership is not a choice and why conviction and clarity are such key qualities for great leaders.

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Maximus Directors spend a mind-opening hour with Peter Coffee, VP for Strategic Research at Salesforce, exploring how Salesforce built a customer-obsessive culture and scaled a Founder’s Mindset as they grew from a start-up to a global enterprise with over 50,000 employees. We dive deep into the world of exponential change, technology, AI, and explore how the pandemic has brought technology trends forward by 5 years.

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Expand your horizons, gain strategic foresight, and learn vicariously through direct exposure to the world’s sharpest minds. Maximus Directors Vanessa Gavan and James Keeler are joined by Chemi Peres, one of Israel’s foremost venture capital and innovation pioneers with a portfolio of some 230 global hi-tech companies in our first taster session of The Expedition. As the son of the late Israeli President and Nobel Peace Laureate, Shimon Peres, Chemi is an integral part of the thriving Israeli innovation scene and a key player on the global entrepreneurial stage.

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If we know anything it is that things, people, the world and businesses are constantly changing, iterating and flexing. To design the future, we must let go of the past. Iterative strategy demands it and the constantly changing dynamics of leading transformation require it. “Leading has to start with the human within. If you don’t intrinsically know who you are, you cannot permissibly expect others to follow.” – Vanessa Gavan Founder & Joint Managing Director, Maximus.

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As we continue to navigate the challenges of COVID-19, we are faced with a decision point of how we respond and show up for ourselves and others. More and more we are experiencing a chronic state of languishing which dulls motivation, disrupts focus, and narrows people’s focus inward. Presently we are on the cusp of ‘The Great Resignation’, with a 2021 Microsoft Survey data suggesting that a staggering 41% of employees are thinking of quitting their job. What impact is this having on us and the organisations we lead? What impact will this have on society in years to come? And as leaders, how do we lean into this challenge, for ourselves, for our organisations and for society more broadly? Joined by Angus Hervey, Co-Founder, Future Crunch, we explore the parallel of collapse and renewal, and what we can learn from these stories to combat the challenge that we face into right now.

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It’s more important than ever for leaders to elevate their humanity. To take teams successfully through digital transformation, into new kinds of jobs and truly sustainable futures. Here, we talk to our own leaders at Maximus about the path to self-disruption and share our learnings on how these fundamentally human characteristics drive positive action across industry; leverage humanity rather than control; and unlock emotional commitment, along with the will and motivation of those who follow you. Now is the time for a bold re-set of leadership capabilities…

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How ready are you to lead transformation across your organisation? Maximus’ Founder, Vanessa Gavan and Director, James Keeler are joined by guest speakers Andrew Chanmugam, Executive General Manager – Strategy & Transformation at Suncorp Group, and Danielle Mair, Acting Chief Strategy & Impact Officer at Sunsuper as we explore the changing dynamics of leading transformation. From understanding iterative strategy, flexible IT architectures, rapid funding mechanisms, and carefully curated ecosystems of partners, we share the lessons learned from working with leaders at the edge and the fundamentals required to accelerate transformation within your business.

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From understanding iterative strategy, flexible IT architectures, rapid funding mechanisms, and carefully curated ecosystems of partners, we share lessons learned from working with executives and leaders at the edge. Maximus Directors are joined by special guest speakers Maria Digregorio, CFO, The Salvation Army, and Ayala Domani, GM Future Business, AGL, both of whom have significant experience leading successful transformations including technology, commercial and culture-based transformation agendas, and Dan Monheit, Co-Founder of Hardhat and Australia’s leading thinker on Behavioural Science, brand transformation and consumer behaviour.

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COVID-19 has changed the way executive teams strategically focus their organisations and the rapid adoption of digital technologies means the fundamentals of strategic and operational execution have changed. The Australian Financial Review spoke with Maximus Founder Vanessa Gavan, and Associate Director Katherine Boiciuc, about the fundamental leadership capabilities and mindset, required to transform an organisation.

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We’re leading our organisations through a period where our closest associates may be existing in a context completely different to our own. Leaders have no choice but to get comfortable with this paradox and take a more humanistic, empathic approach.

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Along with the severe health and humanitarian crisis caused by the pandemic, executives around the world face enormous business challenges: the collapse of customer demand, significant regulatory modifications, supply chain interruptions, unemployment, economic recession, and increased uncertainty. And like the health and humanitarian sides of the crisis, the business side has been lunged into new ways of making decisions, in strategy, operating model, people and technology. Maximus Directors are joined by Amir Haramaty, Chief Commercial Officer at SparkBeyond,and Emma Hogan, Secretary of NSW Department of Customer Service, and to talk to the differentiators of 21st century leadership and the job to be done this year.

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After a year of unexpected lockdowns, working from home, and dwindling motivation, many leaders feel challenged by the prospect of fostering a growth mindset within their teams. Julie Trell, SheEO Australia Country Lead, joins Maximus Directors Mark Sowden and Shane Currey to review the year that was, the impact on morale and share leadership strategies that will turn what feels like the impossible into momentum.

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Ben Moir talks about how partnering with the public can position a business for innovation success.

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Setting new habits is a powerful tool for transforming leaders’ behaviours. And where leaders go, corporate culture will follow. We discuss how to set habits with purpose…

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As machine learning and artificial intelligence (AI)increasingly take on work within service organisations, it’s up to leaders to distinguish how machines and humans vary when it comes to learning and leverage the opportunity for improved human performance.

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Will we leave time bombs or heirlooms in our wake? Much depends on applying foresight and good judgement to decisions made today, as Maximus discovers…

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As technology wrestles for our attention in the workplace, how do leaders ensure their workplace can manage distraction and afford the crucial time needed for deep thought, innovation and human connection? Maximus investigates…

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As the curator for Vivid Sydney’s Light Walk festival, Lucy Keeler melds her own creative talents with her pragmatic purpose in building and nurturing Australian artists. Here, she talks to Maximus about her artistic direction, her passion for this imaginative community and her love of lights…

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Leaders are having to sift through more and more polarised sensationalism to navigate an increasingly technology influenced world. Dr Angus Hervey unpicks the discussion…

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Innovators, disruptors and large-scale problem solvers all possess the ability to reimagine – to recognise and implement a different approach. Maximus looks into how reimagination can change the way a business thinks and works.

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Maximus explores the leader’s role in architecting value through the responsible integration of technology and re-envisioning human capabilities.

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In this tech-heavy age, human connection is vital. Leaders who understand this ensure their workplace fosters a healthy culture ultimately benefitting everyone, says Maximus Founder and Joint Managing Director, Vanessa Gavan.

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It takes a long-term outlook and true courage to achieve lasting impact. Maximus Founder and Joint Managing Director Vanessa Gavan explores how several Australian leaders are approaching the challenge, and talks about how we frame it for ourselves and our clients.

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Millennials are so last century (literally). We’re kidding, but even as some leaders grapple to connect with that previous generation, here comes the next one. Maximus urges leaders to do a better job of connecting with Gen Z – understanding the aspirations and frustrations – and creating future-focused environments that they actually want to be a part of.

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Why rebuilding trust in institutions from the inside out is crucial to initiating a new era of growth and prosperity for Australia.

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However strong your other leadership attributes, if your judgment is poor, you will never be successful. Your decisions, and their impact, will shape your legacy.

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Purpose is the north star, the anchor, the stabiliser in a crisis that helps us confidently steer in new directions. Purpose connects us deeply to one another and something greater than ourselves. We believe that purpose is just the beginning. True leadership is measured in impact, and impact requires conviction. John Chambers (Exec GM Future Business and Technology at AGL Energy), and Tiffanie Ireland (Director of Two Point Co. Indigenous Engagement Consultancy), two extraordinary leaders who have overcome enormous challenges to live and breathe their purpose daily and transform their organisations and the world around them, join Maximus Directors James Keeler and Katherine Boiciuc for a fascinating exploration of purposeful leadership.

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There are no magic bullets when it comes to leadership development. While it is important to consider new literature, ideas and debate; we shouldn’t be so diverted by the latest leadership theory that we lose sight of the fundamentals of what is important to shape a good leader.

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Every touchpoint in the customer experience shapes customer sentiment. With employees as a crucial touchpoint, having a workforce of brand ambassadors that delivers a consistently differentiated customer experience has never been more vital.

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Since I last wrote about building an inclusive culture that drives innovation, I’ve frequently been asked about how leaders can contribute. One thing is for sure, without leaders’ buy-in, inclusiveness will never be truly embedded.

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As uncertainty reigns, the near future of the first-horizon occupies the minds and resources of leaders across industries. Yet it is the second-horizon, the medium-term, which will prove most challenging as leaders grapple with the impact this crisis will have over the coming years. In this livestream, Andrew Gardiner, Chief of Commercial Property, Melbourne Airport and Trudi Mares, Executive Director, Transport Shared Services, Corporate Services – Transport for NSW, join Maximus Directors Brent Duffy and Mark Sowden, and talk to how they navigated the past 12 months, the impact COVID has had on their industries, and their approach to planning for the second horizon.

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To successfully operate across multiple horizons a leader must develop an infinite mindset. Katherine Boicuic speaks to the requirement for and how to, harness the power of foresight, cease thinking in terms of ‘during’ and ‘after’ COVID and create the future.

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In spite of that eye-watering expenditure, corporate learning — and leadership development in particular — is simply not well understood, particularly when you ask about fundamental outcomes: impact and return of investment. It’s obvious many are not getting the development they require to thrive as individuals, let alone successfully lead their organisations into the future.

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CEOs are essential for culture transformation, but not in the way you might think. With culture at the top of the agenda for many organisations, it’s important to understand what culture is, the role top leaders play and the best way to activate change.

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Companies around the world are placing their bets, forecasting the horizon and predicting the future. What they’re not telling you is that they only know a fraction more than the average person. Maximus spoke with Lateral Economics CEO and Australian Economist Nicholas Gruen, about making better decisions in the face of uncertainty.

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Twenty-five percent of high-potential employees say they plan to change jobs within the next 12 months, showing potential attrition rate 2.5 times greater than just five years ago. And yet, 66 percent of businesses don’t see themselves as succession-ready.

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David Dzienciol, Chief Customer Officer & Chief Commercial Officer, NEXTDC, and Evan Thornley, Executive Chair, LongView. join Maximus Directors James Keeler and Katherine Boiciuc, to explore the capabilities which underpin organisations, enable senior leaders to navigate uncertainty and guide organisations with the power of foresight.

To perform at their best, employees need to feel they belong. The concept of diversity and inclusion (D&I) has been around since the 60s and it’s excellent to see how it has matured. Some organisations are extending diversity beyond gender and culture into ways of thinking, risk profiles and leadership styles.

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Mandy Johnson, Co-Founder and Ex-Director of Flight Centre UK, shared her insight with Maximus into achieving success during times of unprecedented upheaval. We call on leaders to consider how their organisation pivoted during this period, and to contemplate the characteristics of businesses that thrived.  

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Leading in times of crisis and uncertainty is something with which many organisations are grappling. In this article, we challenge you to think more deeply about individual and organisational leadership through the tragic case of the Mann Gulch Fire before outlining six leadership development lessons that you can use now to improve your leadership capability.

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Now is the time to exercise our muscle of foresight. Operating in the midst of a health and economic crisis has challenged and continues to test our ability as leaders. We have been tasked with providing clarity and hope for our people, to repair and reimagine the future for our organisations and society, and to balance long term impact with short term survival. Instead of operating at a pace which incentivises short-termism thinking, what if we used this as an opportunity to engage long-term thinking, unlock opportunities and act on behalf of the future?

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The art of persuasion is fundamental to effective leadership. However the 20th century has seen the communication skills required undervalued and persuasion underutilised. At Maximus we’ve pulled together 9 tips to help you master the art and enable you to sell ideas or generate support.

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Dr Kimberley Norris, Clinical psychologist, and Associate Professor at the University of Tasmania spoke with Maximus, sharing her views on adaption in a rapidly changing environment and the implication for leaders preparing for re-entry during COVID-19.

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When I ask for examples of ‘creatives’ in a business context, most CEOs refer to graphic designers, advertising copywriters or jingle writers. They never consider that they could be — and should be — creative thinkers themselves. They are surprised when I tell them that leaders who abdicate responsibility for creative thinking to a few people in defined roles are limiting the potential of their organisations.

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At Maximus, our business aligned to a set of tightly held truths. One of those truths is what we call being “all in”. To us, being all in is about being purposeful, immersed and great at delivering on promises.

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If you and your business stand still, neither will survive. The only way to keep up is to have an enterprise mindset. Leaders with an enterprise mindset treat their organisations’ functions, geographies and systems as interconnected and interdependent parts of a cohesive structure with one goal: delivering what their customers want

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Visionary executives create energy by pulling the future forward and forging their own pathway to the future. Continuing our Black Swan series of livestream events, Maximus Directors Mark Sowden and James Keeler are joined by Charmaine England, Managing Director Johnson & Johnson Consumer Health ANZ, and, Chris Sullivan, Former Executive Group Director, Coca-Cola Amatil to the discuss the opportunity to refocus and mobilise energy across an organisation by connecting people with an enhanced purpose. A must as we continue an uncertain and asynchronous re-entry across the country.

Traditional corporate learning doesn’t leave much to the imagination. The usual classroom-led courses and 70-20-10 mindset are familiar reminders of what corporate learning means to most employees. During these learning experiences, we hope that employees take away as much knowledge as possible and utilize it to not only make them better performers, but also better human beings.

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Australian oligopolies are falling under the onslaught of offshore alternatives, digital offerings, and more nimble competitors. Learn from organisations that are successfully disrupting themselves, even while they are still at the height of success.

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As industry experts, Maximus knows strategy. So, we have compiled a list of 19 books we recommend, to change the way you think about strategy and develop your leadership capability.

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Human resources has gotten caught up in a flurry of systems and processes. That overzealous desire for order and regulation belongs anywhere but in an organisation’s social hub. Excuse the psych jargon, but this is a prime example of Stratified Systems Theory. In other words, processes that are fundamentally human are getting policed with too much structure and complexity, making them disorienting and ineffective.

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Wellbeing is attracting increasing attention and investment, whilst trends such as an increasingly global competitive market and rapidly changing technology pose significant threat to our wellbeing. In this white paper we provide evidence-based suggestions for leaders to cultivate a a thriving organisation, ensuring they stay globally competitive.

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Commencing our Black Swan series of events, Maximus Managing Directors discuss the criticality of purpose, conviction and culture as we navigate asynchronous re-entry across the country. Joined by guest speakers Alva Devoy, Managing Director at Fidelity Australia, Ben Pollack, CEO Urbis, and Amy Brown, Deputy Secretary, Strategy & Delivery for Department of Premier and Cabinet (NSW), our livestream lifts the hood of organisations, bringing truths and insight from the real world.

Algorithms are replacing relationships and instinct in talent management, but not every CEO likes the idea of using digital tools to make people decisions. Of all the decisions a CEO makes, ensuring the right people are successfully recruited, retained and rewarded has the most impact on business growth. Unfortunately, it’s getting harder to find those people.

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Vanessa Gavan, Maximus’ Founder & Joint Managing Director, features in QANTAS Magazine, alongside Chief Officers and Partners from McKinsey, Boston Consulting Group, Deloitte and EY, in a special business and technology report.

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Employee engagement doesn’t just mean making every worker happy or getting high scores in staff satisfaction surveys. It means ensuring everyone is invested in the company’s success, understands the part they play in it and is willing to do their best. Find out how.

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All the main indicators show that our economy is slowing down. With social, political and technological disruption impacting markets around the world, challenging times lie ahead for Australia.

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It’s time for Australian companies to take a more disruptive approach to developing new-economy leaders. The first in this 3-part series highlights the need for more innovation.

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In part 1 of our ‘Shaping our future post COVID-19’ livestream, we challenged leaders to create the future instead of predicting it. Part 2, ‘Bridging the Divide and Injecting Energy’, sees us repositioning the leader’s mindset to identify the opportunities COVID-19 presents and examine major organisational and leadership themes we see playing out, and how to translate these into ‘re-imagining’ opportunities for your organisation during re-entry. Our session will also acknowledge the challenge and provide strategies to revive a fatigued workforce through the lens of ‘The 3rd Quarter Phenomenon’. We present the questions every organisation should ask themselves to maintain attention and purposeful action within their workforce.

Concluding part 3 of our ‘Shaping our future post COVID-19’ series, we review the three leadership approaches that are currently playing out in market; protecting, progressing, or stuck in the in-between. Acknowledging the scale of disruption to strategic plans and horizons, Maximus Directors are joined by Founder and former Director of Flight Centre’s UK operation Mandy Johnson, and now author of two acclaimed books, Winning the War for Talent and Family Village Tribe – The Evolution of Flight Centre where they talk to the potency of developing and exercising foresight in the coming periods, and the criticality of a strong North Star to navigate.

Two leaders give their perspectives on how seeing your people and your opportunities clearly, will enable success during tumultuous times.

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A common reason for M&A (mergers and acquisitions) failure is downplaying the people element. During due diligence, planning focuses on how to realise strategic and financial benefits such as access to new markets, distribution synergies and economies of scale. It’s often assumed the human side will take care of itself once the integrated entity is operational. Yet 3 out of 10 mergers fail for cultural reasons.

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Being a great consultant means creating meaningful relationships that last. Strong network ties and client engagement creates clients for life that not only create more opportunities for billable work, but also opens doors for exciting consulting opportunities.

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