Maximus Directors spend a mind-opening hour with Peter Coffee, VP for Strategic Research at Salesforce, exploring how Salesforce built a customer-obsessive culture and scaled a Founder’s Mindset as they grew from a start-up to a global enterprise with over 50,000 employees. We dive deep into the world of exponential change, technology, AI, and explore how the pandemic has brought technology trends forward by 5 years.
The Rise and Rise of Behavioural Economics
From finance to marketing to human resources, across business, government and not-for-profits, today’s savviest leaders are immersing themselves in the principles of the previously niche field of behavioural economics. Maximus finds out why.
April 2020– Livestream
Converting Perpetual Uncertainty to Understanding
In the present climate of uncertainty, executives need to cut through the noise to see the signals and act upon them. In this livestream, Maximus Joint Managing Directors Vanessa Gavan and Brent Duffy talk to the requirement for senior leaders to obtain clarity quickly in this period of uncertainty. Our aim is to help you identify key issues to focus on, quickly assess options and make the decisions that count.
Interview with Chip Heath
Maximus has been collaborating with Chip Heath for some years. Recently, we took the opportunity to discuss how his latest organisational psychology principles are turning customer-satisfaction ratings from “average” to “advocate”.